Salary: £24,000 - £32,000 when fully qualified
Excellent opportunity to establish a career in the automotive sector.
Our client is a long established Midlands car dealership specialising primarily in the Toyota brand. It has a vacancy for two Vehicle Technicians at one of its main sites at Mansfield, and is actively keen to consider suitable ex-military candidates.
Suitable applicants will come from a comparable technical military background: ideally qualified vehicle fitters in REME (or RAF / Royal Navy equivalents). Specific car maintenance experience is not essential, but would be useful. Full training for those with appropriate existing mechanical skills will be provided off site at the Toyota Academy in Derbyshire, which progresses contingent upon ability through four levels:
· Technician (initial training)
· Pro Technician
· Diagnostic Technician
· Master Diagnostic Technician
Whenever possible Technicians are also trained as MOT testers.
Carries out vehicle services and repairs
Works as part of the workshop team to carry out scheduled vehicle service and repair work, in accordance with Toyota GB technical standards
Examines vehicles and diagnoses non-routine defects, either in the workshop or during a road test, using a knowledge of the vehicles and technologies concerned
Examines vehicles and reports defects against Department of Environment (MOT) and Vehicle Safety Report (VSR) standards
Carries out each job within the budgeted time as set out on a job card to maintain own labour productivity
Works in accordance with workshop and centre Health and Safety requirements
Works with colleagues to maintain workshop standards of cleanliness and tidiness
Takes personal responsibility for the daily maintenance of workshop equipment, and reports equipment defects or problems that need attention
Works in accordance with key Toyota or dealership processes
Follows key processes to achieve specified quality and efficiency targets
Works with the dealership to develop improved, more efficient processes
Liaises directly with customers where appropriate
Talks to customers to summarise the details of the work required or carried out, and answer their questions
Offers customers a detailed technical explanation when required in a way that recognises their level of technical proficiency
Listens carefully to customers and builds rapport / understanding during these discussions (where possible) to deliver customer satisfaction with the dealership
Provides support to less experienced colleagues
Coaches and supports apprentice technicians – for example, by explaining a repair on a step-by-step basis as it is being carried out, or allowing an apprentice to carry out part of a job
Provides assistance and guidance to colleagues who are less skilled or knowledgeable about a particular vehicle or technology
Attends regular training to update technical skills
Attends specialised training as required (e.g. in new TGB vehicles, technology or new workshop equipment)
Works as a full member of the centre team
Works with colleagues and other teams across the centre to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
Ensures opportunities for sales are followed up by the most appropriate specialist
Reports on technical problems using appropriate procedures.
Qualification in Vehicle Maintenance
Excellent communication skills
A positive and ‘can do’ attitude
Share a true passion for motor vehicles
A willingness and desire to learn
Please apply with CV in Word and short covering letter explaining your fit to the role and earliest availability.