Are you up for handling the ultimate, frontline responsibility for a business and its goals?
Location: East Dulwich, Colwick, Hayling Island +further locations nationwide
Salary: £22,000 - £30,000
To generate profitable tool hire business by building relationships with customers both face-to-face and via the telephone to achieve maximum sales, while ensuring effective and efficient running of the clients tool hire branches.
This role would be joining the tool hire business of the UK's leading chain of builders merchants.
Our client’s aim to provide a personalised, knowledgeable and trustworthy service – efficiently helping both trades’ people and the general public. For you, that means a fantastic work ethic, a happy environment and a great team around you.
By joining the client's Tool Hire team you’ll build productive and profitable relationships with your customers in the area, whilst ensuring your customer service is excellent at all times.
Ensure profitable customer relationships are built and maintained.
Ensure targets are achieved and exceeded
Actively seek new business and maintain knowledge of local markets and competition
Ensure the safety of self, colleagues and customers, by maintaining an up to date knowledge of Tool Hire health & safety procedures
Ensure all equipment ready for hire is adequately maintained
Complete tool hire reports and administration duties on a daily basis
Manage stock levels
Manage tool hire colleagues within the branch
Promote effective working relationships and teamwork with other departments and their staff
Supervisory experience is preferred
Must be able to demonstrate previous experience of providing excellent customer service
Experience of working within a sales driven environment is a strong advantage
Strong communication skills are essential
Show strong personal drive & ambition, working on own initiative and as part of a team
Relevant product knowledge is an advantage
Knowledge and understanding of health & safety regulations is desirable
Full, clean driving license (c1e and be) is preferred
CITB/NVQ qualifications relating to the tool hire/building/retail industry are preferable but not essential