IT and Digital Manager

Location: Exeter with remote working potential
Salary: Circa £30k pa

Role Summary

Are you a forward-thinker? Do you want to help shape a new business? Our client is seeking a former Service man or woman to take on the role of IT and Digital Services Manager. The successful candidate with provide overall support, management and development of the operational in-house CRM system known as TORA, the business website and other IT systems that are critical to the day to day running of the business. The role will develop into a management position where the postholder will be able to participate and contribute towards the shaping of the business and share the rewards that this will bring.

The Company

A small utility provider - with big ambitions. Their goal is to be the preferred retail supplier in the South West within 2 years and hold the lion’s share of the market in 5 years, so a really great time to join their team.

Key Responsibilities

  • Operational support and development of TORA (in house CRM system written in PHP Laravel)

  • Administration of API connections to payment systems

  • Ad hoc IT support to colleagues in the business

  • Assist with and support other digital activities of the company, such as preparation of data and graphics for use in marketing and sales activities

  • A point of excellence for delivery of technical knowledge to colleagues within the business

Key Requirements

  • Ability to code Laravel

  • Comfortable working in a small team

  • Self-starter, able to use initiative


There is a significant amount of flexibility in this role and the postholder will be able to work remotely dependant on business needs for 2 / 3 days a week after an initial three months in post. This flexibility can be reasonably extended to working hours should the post holder need to fit personal commitments into their working life, e.g. school run or other commitments.